OUR PROCESS

At Built-In Bunks, we believe that creating the perfect custom built-in bunk beds should be an enjoyable and stress-free experience. We’ve developed a streamlined process to ensure that each project is tailored to your needs, completed on time, and meets the highest standards of quality. Here’s how it works:

1. Initial Inquiry & Consultation

Your journey with Built-In Bunks begins when you reach out to us. Whether you contact us by phone, email, or through our website, we’ll start by getting to know you and your project needs.

What to Expect:

  • Pre-Consultation Questionnaire: We’ll ask you to complete a brief questionnaire to gather basic information about your space, style preferences, and budget.
  • Free Initial Consultation: We’ll schedule a 30-minute consultation—either in person or virtually—where we discuss your vision and outline how we can bring it to life.

2. Site Visit & Measurements

Once we have a good understanding of your project, we’ll arrange a site visit. This step is crucial for ensuring that every detail is tailored to your space.

What to Expect:

  • On-Site Measurements: We’ll take precise measurements of the area where the bunk beds will be installed.
  • Design Discussion: During the visit, we’ll discuss your design preferences, any special requests, and provide rough sketches or design concepts.

3. Design & Proposal

After gathering all the necessary information, our team will begin designing your custom built-in bunk beds.

What to Expect:

  • Design Development: We create detailed designs, including 3D renderings, to help you visualize the final product.
  • Comprehensive Proposal: You’ll receive a detailed proposal that includes the design, material options, timeline, and a cost estimate.
  • Client Review: We’ll give you time to review the proposal, provide feedback, and request any changes before moving forward.

4. Contract & Deposit

Once you’re happy with the design and proposal, we’ll move forward with the formal agreement.

What to Expect:

  • Contract Signing: We’ll draft a contract that outlines the scope of work, payment terms, and project timeline.
  • Deposit: A deposit (50% of the project cost) will be required to secure your project’s start date.

5. Project Planning & Scheduling

With the contract signed and deposit received, we’ll start planning the logistics of your project.

What to Expect:

  • Materials Ordering: We’ll order all necessary materials and confirm delivery timelines to ensure everything is ready for your project.
  • Project Schedule: We’ll develop a detailed project schedule, including key milestones and expected completion dates, and share it with you.

6. Construction & Installation

This is where your vision begins to take shape.

What to Expect:

  • Construction: Our skilled team will begin constructing your custom built-in bunk beds, keeping you updated on our progress along the way.
  • Client Communication: We maintain open lines of communication, so you’re always informed and can address any concerns or changes.
  • Final Installation: Once construction is complete, we’ll install the bunk bed in your home, ensuring every detail is perfect.

7. Final Walkthrough & Approval

Before we consider the project complete, we want to make sure you’re completely satisfied.

What to Expect:

  • Client Walkthrough: We’ll conduct a final walkthrough with you to review the finished product and ensure everything meets your expectations.
  • Punch List: If there are any final touch-ups or adjustments needed, we’ll take care of them promptly.
  • Final Approval: Once everything is perfect, we’ll obtain your final approval and sign-off on the project.

8. Final Payment & Follow-Up

After your bunk bed is installed and approved, we’ll finalize the project.

What to Expect:

  • Final Invoice: We’ll issue the final invoice for any remaining balance.
  • Client Feedback: We value your feedback and will ask for it to ensure we’ve met your expectations.
  • Follow-Up: We’ll schedule a follow-up call or visit a few weeks later to make sure everything is functioning as expected and address any concerns.

9. Referral & Testimonials

We love working with happy clients and appreciate your referrals.

What to Expect:

  • Referral Program: If you’re pleased with our work, refer us to others! We offer incentives for referrals.
  • Testimonials: We’ll ask if we can share your feedback and photos of your completed project on our website and social media.

Ready to Get Started?

If you're ready to create the perfect custom built-in bunk bed, we're here to help. Contact us today to start your journey with Built-In Bunks!